Terms of Service

1. Agreement to these Terms

These Terms of Service are a legally binding agreement between you and the Company. “Company,” “we,” “us,” and “our” mean Tonioli Music, LLC, doing business as Grow Well and Grow Well HQ, and operating GrowHQ, the Feel Great HQ application, ifeelgreat.link, feelgreathq.com, and growhq.io. Feel Great HQ is the name of a software application and service operated by the Company. Feel Great HQ is not a separate legal entity.

These Terms govern your access to and use of ifeelgreat.link, feelgreathq.com, growhq.io, related subdomains, websites, dashboards, public pages, applications, forms, features, email-delivery tools, integrations, support services, and related services that link to these Terms.

You may contact us at:

Tonioli Music, LLC doing business as Grow Well and Grow Well HQ 5948 W 5500 S Hooper, UT 84315-9998 Email: legal@growhq.io

By creating an account, accessing the Services, creating a page, submitting a form, or otherwise using the Services, you agree to these Terms. If you use the Services on behalf of a company, team, organization, or other person, you represent that you have authority to bind that person or organization.

2. Who these Terms apply to

These Terms apply to Customers, Users, or Page Owners who create accounts, build pages, collect leads, connect integrations, or use the dashboard. They also apply to End Users, Visitors, or Leads who visit pages created by Customers, click links, submit forms, request resources, or otherwise interact with Customer pages.

Some provisions apply only to Customers. Some provisions apply only to End Users. Some provisions apply to everyone who uses or accesses the Services.

3. What Feel Great HQ does

Feel Great HQ is a link hub and landing-page software service. Customers can create public pages, share links, display content, collect End User information through forms, deliver requested resources, track basic page metrics, and connect certain third-party tools.

The Services may include link hub pages, profile pages, landing pages, lead capture forms, email and phone collection, total page view counts, unique page view counts, resource delivery, transactional emails sent from Company sending domains on behalf of Customers, dashboard analytics, HighLevel or other CRM integrations, disclosures, account billing, subscriptions, and support features.

We may add, modify, suspend, or discontinue features at any time.

4. Our role for Customer Lead Data

For personal information submitted by End Users through Customer-created pages, including names, email addresses, phone numbers, form responses, submission metadata, and related lead information, the Customer is generally the controller or business that determines the purposes and means of processing. The Company generally acts as the service provider, contractor, or processor for Customer Lead Data.

Customers decide what their pages say, what forms collect, why End User information is collected, what resource is delivered, and how End Users will be contacted. The Company processes Customer Lead Data to provide the Services, including hosting pages, collecting form submissions, storing lead records, showing leads to Customers, sending transactional emails, supporting integrations, preventing abuse, maintaining security, providing support, and complying with law.

Feel Great HQ does not use information submitted through Customer pages to market Feel Great HQ, GrowHQ, Grow Well, Grow Well HQ, or related Company services to End Users unless the End User separately opts in directly to receive communications from us.

The Company is an independent controller or business for information it collects and uses for its own purposes, including Customer account information, billing information, support communications, website activity, security logs, Company marketing to Customers, and operation of Company-owned websites.

5. Customer responsibilities

Customers are solely responsible for:

• their page content, links, videos, images, text, testimonials, claims, and offers;
• the legality and accuracy of product, health, wellness, supplement, income, lifestyle, business opportunity, affiliate, or testimonial claims;
• obtaining required rights, licenses, consents, and permissions for content and data they upload, publish, or collect;
• providing legally required notices and disclosures to End Users;
• collecting and documenting valid consent where required;
• honoring unsubscribes, opt-outs, privacy requests, and deletion requests;
• complying with email, SMS, calling, telemarketing, affiliate marketing, privacy, data protection, advertising, consumer protection, and network marketing laws;
• complying with applicable third-party company policies, compensation plans, product claim rules, platform rules, carrier rules, app marketplace rules, and advertising rules;
• maintaining accurate business identity and contact information;
• ensuring that any connected HighLevel, CRM, email, SMS, or other third-party account is configured lawfully;
• ensuring that Customer team members and representatives comply with these Terms.

We may remove pages, restrict features, suspend accounts, withhold sending, or terminate access if we believe a Customer has violated these Terms, created legal or reputational risk, caused deliverability risk, or used the Services in a way that may harm End Users, the Company, other Customers, or third-party platforms.

6. End User relationship to Customer pages

Customer pages are created and controlled by Customers, not by the Company. The Company provides the software used to host and process the page.

When an End User submits a form on a Customer page, the End User is submitting information to the Customer identified on that page, and the Company processes that information on behalf of the Customer. The Company is not responsible for the Customer's products, services, claims, follow-up, communications, offers, affiliate relationships, compensation opportunity, health claims, income claims, or business practices.

End Users should review the page owner's identity and disclosures before submitting personal information. End Users may contact privacy@growhq.io to report a page, raise a privacy concern, or request assistance identifying the relevant Customer.

7. Account registration and security

Customers may need to create an account to use the Services. You agree to provide accurate, current, and complete account information and to keep it updated.

You are responsible for all activity under your account, including activity by team members, contractors, virtual assistants, agents, and anyone else with access. You must keep passwords, authentication codes, API keys, OAuth tokens, and integration credentials secure. Notify us promptly if you suspect unauthorized access.

We may refuse, suspend, or terminate accounts at our discretion, including for suspected fraud, abuse, false identity, legal risk, payment issues, or violation of these Terms.

8. Subscriptions, payments, cancellations, and refunds

Certain Services may require payment. By purchasing a paid plan, upgrade, add-on, setup service, template, integration, or other paid product, you authorize us and our payment processors to charge your selected payment method for the fees shown at checkout, plus applicable taxes.

Unless stated otherwise at checkout, subscription plans automatically renew until canceled, cancellation takes effect at the end of the current paid billing period, fees are charged in U.S. dollars, fees are non-refundable except where required by law or expressly stated in writing, prices may change on notice as required by law, and failure to pay may result in suspension, downgrade, deletion, or termination.

Separate terms may apply to HighLevel agency services, implementation services, consulting, custom builds, or managed services.

9. Transactional emails sent from Company domains

The Services may send transactional or relationship emails from Company-controlled sending domains on behalf of Customers. These emails may include resource delivery, lead magnet delivery, form confirmation, requested access links, account-related notices, or other messages directly related to the End User's request or interaction.

Customers authorize the Company to send those transactional emails on their behalf. Customers remain responsible for the content, accuracy, claims, sender identity, legal basis, and follow-up strategy connected to their pages and forms.

Customers may not use Company transactional email features to send spam, deceptive messages, misleading headers, misleading subject lines, unlawful marketing emails, cold outreach, prohibited recruiting messages, or any message that violates applicable law, platform rules, email service provider rules, or these Terms.

10. HighLevel and third-party integrations

Customers may be able to upgrade their account or connect a HighLevel account, CRM, email platform, SMS platform, calendar, payment provider, analytics tool, or other third-party service. By connecting a third-party service, you authorize the Company to transmit, receive, store, and process information between the Services and that third-party service as needed to provide the integration.

HighLevel and other third-party services are not controlled by the Company. Your use of those services may be subject to separate terms, privacy policies, fees, registration requirements, messaging rules, and account obligations.

For any connected communication platform, the Customer is solely responsible for lawful import, syncing, and use of contacts; valid consent and lawful basis for communications; opt-outs, unsubscribes, suppression lists, and do-not-contact requests; email compliance; SMS compliance; call compliance; A2P 10DLC and carrier rules where applicable; message content, frequency, timing, and claims; and maintaining the connected account in good standing.

We do not guarantee that any third-party integration will remain available, error-free, compliant, approved, or compatible.

11. SMS and calling policy

Feel Great HQ does not send SMS messages on behalf of Customers from a shared Company SMS number. If SMS, calls, voicemail drops, or similar communications are used through HighLevel or another connected provider, the Customer is the sender and is responsible for all compliance obligations.

Customers may not use the Services or any connected integration to send SMS, calls, or automated messages without legally valid consent. Customers must comply with the Telephone Consumer Protection Act, state telemarketing laws, Do Not Call rules, carrier rules, A2P 10DLC requirements, CTIA or similar guidelines, and any platform-specific messaging policies.

Customers must not send or cause to be sent unsolicited marketing texts, deceptive recruiting messages, unlawful business opportunity messages, prohibited health or earnings claims, texts to numbers that opted out, messages that ignore STOP or do-not-contact requests, or messages using Company identity in a misleading way.

12. Affiliate, MLM, health, wellness, and earnings claims

Customers are responsible for all claims and disclosures on their pages and in their communications.

If a Customer promotes products, supplements, wellness programs, coaching, business opportunities, network marketing opportunities, affiliate offers, income opportunities, or MLM-related opportunities, the Customer must comply with all applicable laws, rules, policies, and company guidelines.

Customers may not use the Services to publish, imply, or distribute false, misleading, exaggerated, or unsubstantiated health claims; disease treatment, cure, prevention, diagnosis, or mitigation claims unless lawfully authorized and substantiated; misleading before-and-after claims; claims that a supplement replaces medical care; income guarantees; claims implying typical substantial income, passive income, financial freedom, or certain lifestyle results without substantiation and disclosures; pyramid scheme promotions; or claims that violate the policies of the Customer's MLM, affiliate program, product manufacturer, or other applicable company.

If a Customer has a material connection to a product, brand, company, affiliate program, or business opportunity, the Customer must clearly and conspicuously disclose that relationship in a way that End Users can see and understand before acting on the recommendation.

The Company may provide general disclosure templates, but Customers remain responsible for legal compliance. Templates do not constitute legal advice or guarantee compliance.

13. Customer content and license to the Company

Customers retain ownership of content they submit to or create with the Services, including page text, links, images, videos, logos, custom fields, lead magnets, and other materials.

By submitting Customer Content, you grant the Company a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, distribute, modify for technical purposes, transmit, and otherwise use Customer Content solely as needed to provide, secure, maintain, improve, and promote the Services, operate public pages, deliver resources, support integrations, troubleshoot issues, and comply with law.

You represent and warrant that you have all rights necessary to submit and use Customer Content and that Customer Content does not violate law, third-party rights, platform policies, or these Terms.

14. Prohibited activities

You may not use the Services to:

• violate any law, regulation, contract, platform rule, carrier rule, industry guideline, or third-party right;
• collect, use, sell, share, or disclose personal information unlawfully;
• collect sensitive personal information unless expressly approved by the Company in writing and legally compliant;
• collect medical records, protected health information, financial account data, Social Security numbers, government ID numbers, children's information, or other high-risk data unless expressly authorized by the Company in writing;
• use the Services for HIPAA-regulated activities unless the Company signs a separate written business associate agreement;
• misrepresent identity, sponsorship, affiliation, endorsement, income potential, health outcomes, product effects, or business opportunity results;
• send spam, unauthorized commercial email, unlawful SMS, robocalls, phishing, malware, deceptive links, or misleading content;
• interfere with, disrupt, reverse engineer, overload, probe, scan, or compromise the Services;
• upload malware, spyware, tracking code, pixels, cookies, or scripts not authorized by the Company;
• use hidden or deceptive tracking technologies;
• remove or obscure required legal links, powered-by links, privacy notices, affiliate disclosures, report links, or consent language.

15. Page tracking and analytics

The Services may track total page views and unique page views for Customer pages. Current page tracking is designed to provide aggregate numbers and dashboard metrics, not to show Customers detailed profiles of individual End User behavior across pages.

We may use cookies, local storage, server logs, IP address, user agent, browser data, referrer, device information, timestamps, or similar technical data to count visits, prevent double-counting, maintain security, detect abuse, and operate the Services.

If we introduce materially different analytics, individual visitor tracking, cross-site advertising tracking, or Customer-accessible visitor profiles, we will update applicable policies and implement any consent or notice mechanisms we determine are required.

16. Privacy and data processing

Your use of the Services is subject to our Privacy Policy and Cookie Policy. By using the Services, you acknowledge our collection, use, and disclosure of information as described in those policies.

For Customer Lead Data, Customer is the controller, business, or equivalent role under applicable privacy law. The Company is the processor, service provider, contractor, or equivalent role. Customer determines the purposes and means of processing Customer Lead Data. The Company processes Customer Lead Data only as described in these Terms, the Privacy Policy, Customer's documented instructions through use of the Services, and applicable law.

Processing activities may include collection, receipt, hosting, storage, organization, display, transmission, retrieval, access, deletion, export, email delivery, integration syncing, analytics, security monitoring, support, troubleshooting, and backup.

17. Intellectual property

The Company and its licensors own the Services, software, source code, databases, designs, templates, workflows, documentation, trademarks, logos, trade names, analytics, interfaces, and other Company materials, except Customer Content.

Subject to these Terms, we grant Customers a limited, non-exclusive, non-transferable, revocable license to access and use the Services for their own lawful business purposes.

18. Third-party content, links, and services

Customer pages may link to third-party websites, products, payment pages, social media profiles, affiliate offers, product pages, business opportunity materials, or other third-party content. The Company does not control and is not responsible for third-party content or services.

Use third-party services at your own risk. Third-party services may have their own terms, privacy policies, fees, compliance requirements, and data practices.

19. Beta features, availability, and data loss

We may offer beta, experimental, early-access, or pilot features. Such features are provided as-is, may change or disappear at any time, and may be subject to additional terms.

We aim to provide reliable Services, but we do not guarantee uninterrupted, secure, or error-free operation. Outages, maintenance, data loss, third-party failures, deliverability issues, and integration failures may occur.

Customers are responsible for exporting and backing up important Customer Content, Customer Lead Data, and account information. We are not liable for loss of data except to the extent prohibited by law.

20. Copyright and DMCA

We respect intellectual property rights. If you believe content on the Services infringes your copyright, send a notice to dmca@growhq.io with your name and contact information, identification of the copyrighted work, identification of the allegedly infringing material and its location, a statement that you have a good faith belief the use is not authorized, a statement under penalty of perjury that your notice is accurate and you are authorized to act, and your physical or electronic signature.

We may remove or disable access to allegedly infringing content and may terminate repeat infringers.

21. Termination

We may suspend or terminate your access to the Services at any time if we believe you violated these Terms, created risk, failed to pay, misused data, violated communication rules, posted prohibited claims, harmed the Services, or otherwise acted in a way that may harm the Company, Customers, End Users, third parties, or public trust.

You may stop using the Services at any time. Certain provisions survive termination, including payment obligations, intellectual property provisions, privacy and data processing obligations, disclaimers, limitations of liability, indemnification, dispute resolution, and any provisions that by their nature should survive.

22. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." THE COMPANY DISCLAIMS ALL WARRANTIES TO THE MAXIMUM EXTENT PERMITTED BY LAW, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AVAILABILITY, ACCURACY, SECURITY, ERROR-FREE OPERATION, DELIVERABILITY, COMPLIANCE, AND RESULTS.

THE COMPANY DOES NOT WARRANT THAT THE SERVICES WILL GENERATE LEADS, SALES, INCOME, DOWNLINE GROWTH, BUSINESS RESULTS, HEALTH OUTCOMES, MARKETING RESULTS, A2P APPROVALS, EMAIL DELIVERABILITY, SMS DELIVERABILITY, OR ANY PARTICULAR OUTCOME.

THE COMPANY DOES NOT PROVIDE LEGAL, MEDICAL, HEALTH, TAX, FINANCIAL, BUSINESS OPPORTUNITY, MLM COMPLIANCE, TELEMARKETING, EMAIL COMPLIANCE, SMS COMPLIANCE, OR REGULATORY ADVICE.

23. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, SUPPLIERS, SERVICE PROVIDERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR LOST-PROFIT DAMAGES; LOST REVENUE; LOST GOODWILL; LOST DATA; BUSINESS INTERRUPTION; COMMUNICATION FAILURES; DELIVERABILITY ISSUES; PLATFORM SHUTDOWNS; CARRIER ACTIONS; THIRD-PARTY CLAIMS; OR DATA LOSS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY'S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICES WILL NOT EXCEED THE AMOUNTS YOU PAID TO THE COMPANY FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR $100 IF YOU PAID NOTHING.

24. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its owners, officers, employees, contractors, affiliates, suppliers, service providers, and licensors from and against any claims, damages, liabilities, losses, costs, penalties, fines, settlements, and expenses, including reasonable attorneys' fees, arising out of or related to your use of the Services, Customer Content, Customer pages, claims, communications, data processing, connected integrations, violation of law, failure to obtain valid consent, or activity under your account.

25. Governing law, arbitration, and class action waiver

These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law rules, except where applicable law requires otherwise.

Before filing a claim, the parties agree to try to resolve disputes informally by sending written notice to the other party and allowing 30 days for good-faith resolution.

Except for claims that may be brought in small claims court or claims seeking injunctive or equitable relief for intellectual property, security, unauthorized access, or misuse of data, any dispute arising out of or relating to these Terms or the Services will be resolved by binding arbitration administered by the American Arbitration Association or another mutually agreed arbitration provider.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLAIMS MUST BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLASS MEMBER, OR REPRESENTATIVE IN ANY CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE ACTION.

26. Changes and miscellaneous

We may update these Terms from time to time. We will update the Last updated date when we make changes. Continued use of the Services after updated Terms become effective means you accept the updated Terms.

These Terms, together with policies and addenda incorporated by reference, are the entire agreement between you and the Company regarding the Services. If any provision is unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law.